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TERMS & CONDITIONS
CUSTOMER CARE
We're Here to Help
At Scrolly Cart, your satisfaction is our priority. We want every part of your shopping experience to be simple, convenient, and enjoyable.
Whether you have a question about a product, need help with an order, want to check your shipping status, or need assistance with a return or exchange, our customer care team is here to help.
How Can We Help?
Our customer care team can assist you with:
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Product questions and information
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Order status and tracking
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Shipping questions
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Returns and exchanges
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Damaged or incorrect orders
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Refund questions
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General shopping assistance
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Contact Us
Have a question or need assistance? Simply reach out to our customer support team through the contact information provided on our website.
When contacting us about an order, please include your order number whenever possible. This helps us respond to your request more quickly.
Our Commitment
We value every customer and strive to provide helpful, friendly, and reliable support.
Your experience matters to us, and we're always happy to assist whenever you need us.
Thank you for shopping with Scrolly Cart!
PRIVACY & SAFETY
At Scrolly Cart, we respect your privacy and are committed to protecting your personal information. We take reasonable steps to keep your information secure and provide you with a safe and reliable shopping experience.
Information We Collect
When you shop with us, we may collect information necessary to process and fulfill your order, such as:
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Name
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Email address
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Shipping and billing information
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Phone number, when provided
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Payment and transaction information
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Order details
Information you provide when contacting customer support
We may also collect certain technical information, such as your browser type, device information, IP address, and website activity, to help us improve our website and shopping experience.
How We Use Your Information
We may use the information we collect to:
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Process and fulfill your orders
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Provide shipping and delivery updates
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Respond to customer service requests
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Process returns, exchanges, and refunds
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Improve our website, products, and services
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Prevent fraud and unauthorized transactions
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Communicate with you about your orders or, where permitted, promotional offers
We do not use your personal information for purposes unrelated to our business operations unless permitted or required by applicable law.
Payment Security
We take reasonable precautions to protect your payment information. Payment transactions are processed through secure payment providers using appropriate security measures.
Scrolly Cart does not store your complete credit or debit card number on our servers.
Protecting Your Information
We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or misuse.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Third-Party Services
We may work with trusted third-party service providers to help operate our website, process payments, fulfill orders, provide shipping services, analyze website performance, or deliver customer communications.
These providers may have access to certain information only as necessary to perform services on our behalf.
Cookies
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and provide a better shopping experience.
You may be able to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Children's Privacy
Scrolly Cart does not knowingly collect personal information from children under the age required by applicable law without appropriate consent.
If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.
Your Privacy Choices
Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or other choices concerning your information.
To make a privacy-related request, please contact our customer care team.
Updates to This Policy
We may update this Privacy & Safety Policy from time to time to reflect changes to our business, services, or applicable requirements.
Any updates will be posted on this page with the revised policy.
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments